© 2010 Alchemy Hair Studios & Spas 

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A Warm Welcome

Our enthusiastic professionals are well trained in client safety and comfort and look forward to providing you the Alchemy Experience!

Scheduling: We encourage guests to book in advance and secure their ideal times, however we do our best to accommodate all walk-ins!  We understand that many folks have demanding schedules and we will do our best to accommodate you!  For guest convenience, we have online booking and email confirmations.

Payment: Visa & Mastercard are accept for all purchases. Some Hair Designers may not accept credit cards, however, you may purchase a gift card to complete the transaction.

Checks are general not accepted.

Cross Pollination: Each Designer maintains their individual clientele. On limited occasions, a Designer will receive a client referral from another Designer for a specific service (Wedding  Updo, Specialty Chemical Service etc.). “Cross pollination” of clients between Designers is strictly limited and is a firm studio rule.

Cancellation Policy: We are pleased to reserve an appointment time just for you, 24-hour notice of cancellation is requested.

Children and Pets: Our goal is to provide all guests personal attention and focus, as well as allowing you to relax and enjoy yourself.  Making your child care arrangements prior to your appointment ensures that you and our other guests will enjoy their Alchemy experience to the fullest.  We love pets, but health codes require us to ask that you please leave them at home, unless they are a Service Dog.

Valuables: We provide guest robes for your comfort, and garment protection, which are laundered after each use. Alchemy can not be responsible for any damage to clothing not removed during their use, nor for any missing or damaged valuables.

Refunds: Our goal is to make you happy. Period. If anything you pay for doesn’t meet your expectations, please contact us. For services, contact us within 24 hours to make adjustments.  Hair tools and sale items are final. No returns. No exchanges. All other products may be returned within 10 days for credit/exchange with sales receipt. We are unable to give refunds for gift cards or certificates.